Mid market manufacturer rolls out Microsoft 365 Copilot for workforce productivity

A governed Copilot deployment that gave knowledge workers back hours every week, without letting unmanaged AI into the business.

Copilot

Sharepoint

Team

Region

Asia

Industry

Manufacturing

Company Size

800+

Challenge

Routine work was consuming expensive time. Teams spent hours drafting the same kinds of documents, writing up meetings, summarising reports and hunting for information spread across systems. That effort came out of the capacity of finance, HR, sales and operations staff. Leadership set two conditions. The productivity gain had to be measurable, not anecdotal. And the rollout had to be governed, because AI adopted
quietly by individual employees creates exposure
that no one owns.

Solution

Microdot delivered a governed Microsoft 365 Copilot deployment covering readiness assessment, data governance and permissions cleanup, role-based licensing, and department-specific use-case enablement. The rollout began with a 300-user pilot to establish productivity baselines and prove value before expanding across the wider organisation.

Impact

The 300-user pilot returned approximately 3 hours per user per week, based on reported pilot-user averages. SOP and document drafting effort was reduced by approximately 83%, while meeting recaps and follow-ups were 100% automated through Microsoft Teams.